Terms of Service
Effective September 27, 2026
These Terms of Service ("Terms") govern your use of syntrx.dev and any website design, development, hosting, maintenance or software service you purchase from Syntrx Technologies, LLC ("SYNTRX", "we", "us"), an Illinois limited liability company. By purchasing a service or using our websites, you agree to these Terms.
1. Services
We design, build, host and maintain websites and web applications, and we operate our own web-based software products. The scope, deliverables, timeline and price of each custom project are described in a written quote or proposal ("Quote") provided before work begins. If a Quote conflicts with these Terms, the Quote controls for that project.
2. Quotes, deposits and payment
- Prices published on our website are starting prices. Your Quote states the final price for your project.
- Custom projects may require a deposit before work begins, with the remaining balance due at launch or on the schedule stated in your Quote.
- Payments are processed by Stripe. We do not receive or store your full card number.
- Invoices are due on receipt unless your Quote states otherwise. We may pause work or hosting on accounts with unpaid balances after giving notice.
3. Subscriptions and automatic renewal
Monthly plans (such as hosting, maintenance and software subscriptions) are billed in advance and renew automatically each billing period until canceled. You may cancel at any time by emailing hello@syntrx.dev. Cancellation takes effect at the end of the current paid period, and you will not be charged again. Any setup fee or minimum term is disclosed in your Quote or at checkout before you pay.
4. Refunds
Refunds are handled under our Refund Policy.
5. Your content and responsibilities
You are responsible for the text, images, logos, product information and other content you provide, and you confirm you have the right to use it. You agree not to use our services for unlawful, infringing, deceptive or harmful purposes. We may suspend services that are used in violation of these Terms.
6. Ownership
Once a custom website project is paid in full, you own the finished website design and the content created specifically for you. Third-party software, fonts, plugins, platforms and stock assets remain subject to their own licenses. Our own software products, including their code and designs, remain the property of SYNTRX; a subscription grants you a limited, non-transferable right to use them while your subscription is active.
7. Hosting and availability
We work to keep hosted websites and software available, secure and backed up, but we do not guarantee uninterrupted or error-free operation. Scheduled maintenance, third-party outages and events outside our control may cause downtime.
8. No guaranteed results
We build with sound search-engine and performance practices, but we do not guarantee specific search rankings, traffic, sales or other business results.
9. Limitation of liability
To the fullest extent permitted by law, SYNTRX is not liable for indirect, incidental, special or consequential damages, or for lost profits or data. Our total liability for any claim relating to a service is limited to the amount you paid us for that service in the twelve (12) months before the claim.
10. Termination
Either party may end an ongoing service with written notice. Amounts owed for work performed or service periods already begun remain due.
11. Governing law
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in McLean County, Illinois.
12. Changes
We may update these Terms. The effective date at the top of this page shows when they last changed. Continued use of our services after a change means you accept the updated Terms.
13. Contact
Syntrx Technologies, LLC · Bloomington, Illinois · hello@syntrx.dev